24/7 EMERGENCY SERVICE
crossroads is an online market place and SaaS software company transforming the experience for all automobile assistance and repairs. Wide range of dependable and quality services for emergency road side assistance, flat beds, tow trucks and garage repairs. We had changed the way automobile care businesses acquire and service customers. We bring transparency to the whole process.
The genesis of our market place model comes from our expertise in handling the road side assistance for over a million clients across our B2B and B2C portfolios.
It was difficult to find trust worthy qualified local mechanics who could provide quality service at fair price. crossroads however now offers a market place that allows customers to auction their repair jobs, compare quotes from nearby garages, read customer reviews and book service with repair shops that provide high quality service in neighborhood.
Providing “One Stop Solution” catering to the lifecycle needs of the vehicle including providing car services, auction your repair, garage locator, door step car service, Deals & Offers in car repairs, besides RSA Plans to increase Crossroads Empanelled & Branded Garage network to 5,000 over the period of 3 years
Experience of 24X7 Roadside Assistance
Assistance Repair every 5 minutes
Number of times services delivered
Quick oil change car services As per clients convenience
Subscribers on the platform
Crossroads own Presence & coverage
3rd party vendors/ Mechanics covering 4,140 locations
B2B & B2B2C clients onboard across the country.
In delivering the service within 30 Minutes
Started as an offline Road-side Assistance provider in Delhi
Mr. Harish started the business with a vision to grow it into a one of the largest Road –side assistance provider brand in India
Grew B2C operations in 12 cities & user base to over 1.8 lakhs customers
Established key business tie - ups with the Auto OEMs and components manufacturers
Built strong and experienced management team Shifted to a Hybrid model/Online cum Offline model recognizing the change in consumer behavior Started developing the required tech infrastructure both front end & back end to support the new hybrid business model
With tech platform, shifted to hybrid business model catering to “On – Demand Road Side Assistance” service requirement on both subscription and pay per use model
Smell maps across 29 cities catering to various B2B & B2C customers.
Developed key strategic and business tie – ups with New age Tech companies, State Governments, Insurance companies etc
Single platform for all car needs, RSA, Service , Garage network, Insurance, auto service deals n offers, Service Auction, garage locator.
Developed integrated interactive marketplace platform (App/WebApp) – Providing consumer easier way to access the services provided Developed the Back-end ERP system connecting & integrating all the garage network onto a single platform enabling more monetization avenues and to get real time updates, convenience for the clients to locate garage bear them, check deals n offers across garages, auction their car service to get best offer.
With a view to provide complete eco-system of solutions launched towing & other repair related services through its network Acquired MeriCar to scale up the garage network pan India Over 12,000 third party service partners & over 5 Crossroads Branded Garage network across India